Privacy Policy

Privacy statement

The University of Oxford Shop is committed to protecting your privacy.

As such, we will never rent or sell your information to third parties, nor will we mis-use such information in any other way.

All personal information we collect from you is voluntarily supplied in the course of placing your order and / or making your enquiry, and is only used to properly fulfil the order / provide effective customer service or respond to the enquiry - in accordance with the Data Protection Act 1988.

Such personal information might include (but is not limited to): your name; your address; your contact telephone number; your email address; your order details; your credit / debit card details; details of the enquiry.

N.B.: Customers should note that portions of data supplied to us in the course of placing an order will need to be passed to third parties outside of the University of Oxford shop, such as parcel carriers and our online payment service provider (Secure Hosting). The passing on of customer data in this way is necessary to the proper fulfillment of the order.

Statistical data collection

In addition to personal information voluntarily supplied by you, we also collect aggregate statistical data regarding the use of our website, in the interests of assessing its effectiveness and continually improving its content. Such information cannot and does not personally identify individual visitors to our site, so does not compromise any individual's privacy.

Checking our records

If you would like to check any information we might hold for you (e.g. your name, address, telephone number and email address) or you would like any of the information corrected or deleted, please contact us by email via  or by telephone on +44 (0) 1865 247414.

N.B: It should be duly noted that customer records are only retained by The University of Oxford Shop for as long as is specifically required by law (currently 7 years for tax auditing purposes), after which, such records are carefully and completely destroyed.


Customers should note that cookies are used on this shopping site to enable the tracking of basket contents through to checkout and the correct operation of the shop login facility during a 'web session'.

Where acceptance of cookies is disabled within the browser, difficulties may be experienced in ordering online from us.

What information does collect about me?

To enable us to provide our users with a smooth, efficient and enjoyable shopping experience we need to capture information from customers using the website. This data allows us to spot and resolve issues in a timely fashion and provides us with information that we can use to make improvements to the site so we can always deliver the best experience possible.

Using Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance.

To help you understand what cookies we use on the website we have outlined them below. The following list describes the cookies we use on this site and what we use them for. We currently operate an ‘implied consent’ policy. This means that we assume you are happy with this usage if you are using the site and accepting cookies to your browser. If you are not happy, then you should either delete OUshop cookies having visited the site, or browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

Please note: Where acceptance of cookies is disabled within the browser, difficulties may be experienced in ordering online from us.

Google Analytics (__utma, __utmb, __utmc, __utmz, uls)
We use Google Analytics throughout the site. This is a web analytics service provided by Google, Inc. (“Google”).  These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

You can find out more about Google’s position on privacy as regards its analytics service at

The Google+1 button is a way for you to share information publicly, as part of your Google Profile. Clicking it will be recorded by Google, along with the information about the page you are viewing. This helps you and others receive customised content from Google and its partners.

The Google YouTube cookie is a way for Google toassociate your browser with relevant interest categories and uses these categories to show interest-based information.

Add This (uit, loc, ssh, sshs, di, dt, uid, psc, __atuvc)
AddThis is used to give visitors the possibility to recommend OUshop content in social networks such as Facebook and Twitter. The AddThis module uses the following cookies: uit, loc, ssh, sshs, di, dt, uid, psc

Facebook Authentication (c_user, xs, presence, datr, lu)
The Facebook button is a way for you to share information publicly, as part of your Facebook Profile. Clicking it will be recorded by Facebook, along with the information about the page you are viewing.

Social Sharing Buttons

On many of the pages of the site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Google +1, Facebook ‘Like’, LinkedIn ‘Share’ amongst others (please go to for the full list).

In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of the OUshop site. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including the OUshop site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

Future contact

In providing effective customer service, we may later wish to use your voluntarily supplied contact data in order to inform you of updates to our products and services, special offers etc.

If you would prefer us not to contact you in this way, simply exclude yourself from our mailing list when making an enquiry or placing an order online with us.

We do not send unsolicited marketing communications to our customers or contacts.

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